Client Engagement & Retention

Learn how to retain clients, earn referrals, and increase revenue with a proven client engagement and retention strategy for Surrey professional firms.

Discover why client referrals are the most valuable leads for advisers and professional service firms. Learn best practices to grow referrals and retention with Surrey-based freelance marketer Sarena.

Whether you’re an independent bookkeeper or a growing accountancy firm, email marketing is one of the most cost-effective ways to maintain relationships, educate your audience, and gently remind them why they chose you in the first place.

Running a professional services firm in Surrey, whether you’re an accountant, solicitor, recruiter or HR specialist, means standing out in a competitive market. In this post, I share how local freelance marketing can help you attract new clients fast with quick-win tactics like email campaigns, blogs, websites and marketing collateral, plus the long-term strategies that keep growth consistent.

Discover why employer branding is vital for recruitment agencies. Learn how a strong brand attracts top talent, builds client trust, and drives growth.

Discover how accountants can turn the November UK Budget into a client engagement opportunity with smart communication tips and trusted resources.

Discover proven referral marketing strategies for financial advisors. Learn how to attract more clients, strengthen relationships, and grow your financial services business.

For professional services firms, accountants, HR, Recruitment Consultants, lawyers, and coaches client trust is everything. One of the...

In professional services, relationships are everything. Whether you’re in financial services, HR and employment, accounting, or property...

Marketing made simple! My first blog is live, introducing Marketing with Sarena and sharing how I help professional services grow through straightforward, practical marketing.